Effective Date: October 1, 2025
Last Updated: October 6, 2025

  1. Scope

This Payments & Refunds Policy applies to all advertisers and businesses (“you”, “your”) who purchase paid listings, premium placements, or advertising services (“Services”) on [www.wellnesstraveldirectory.com] (“Website”).

By purchasing Services from us, you agree to this Policy in addition to our Terms of Use.

  1. Free Listings
  • Basic directory listings are free of charge.
  • This Policy applies only to paid listings, premium placements, and advertising services.
  1. Accepted Payment Methods
  • We accept payments via secure third-party payment providers, including credit/debit cards, PayPal, and other approved methods (subject to availability in your country).
  • We do not store your full payment details. All transactions are processed securely through our payment providers.
  1. Billing & Invoicing
  • All fees originated in USD and are converted to your country of purchase currency.  
  • You are responsible for any applicable currency conversion fees or bank charges.
  • Upon successful payment, you will receive an electronic invoice/receipt via email.
  1. Subscriptions & Renewals
  • Paid listings and advertising services may be offered on a subscription basis (e.g., monthly or annually).
  • Unless otherwise stated, subscriptions will automatically renew at the end of each billing cycle.
  • You may cancel auto-renewal at any time through your account settings or by contacting us (see Section 10).
  1. Taxes
  • Fees may be subject to Goods and Services Tax (GST), Value Added Tax (VAT), sales tax, or similar local taxes, depending on your location.
  • Where applicable, taxes will be clearly displayed at checkout.
  • You are responsible for any additional taxes or duties imposed in your jurisdiction.
  1. Cancellations
  • You may cancel your subscription or advertising service at any time by logging into your account or contacting us.
  • Cancellations will take effect at the end of the current billing cycle.
  • No further payments will be taken after cancellation.
  1. Refunds
  • General Rule: Fees are non-refundable once paid, except as required by law.
  • Accidental Renewals: If your subscription renews unintentionally, you must contact us within 7 days to request a refund.
  • Service Failures: If we are unable to provide the service you purchased due to a technical fault on our part (not related to your system, devices, or internet connection), you may request a partial or full refund.
  • Pro-Rata Refunds: If we significantly change or discontinue a service you have already paid for, we may offer a pro-rata refund for the unused portion.
  • Legal Rights: Nothing in this Policy affects your statutory rights under applicable consumer protection laws in your jurisdiction.
  1. Late or Failed Payments
  • If a payment fails or is reversed, we may suspend or terminate your access to paid Services until payment is received.
  • You remain responsible for all outstanding amounts.
  1. Pricing Changes
  • We may update our pricing from time to time.
  • Existing subscribers will be notified at least 30 days in advance of any price change.
  • If you do not agree with the new pricing, you may cancel before the change takes effect.
  1. Refunds Process

To request a refund or discuss a cancellation:

Refunds, if approved, will be processed via the same payment method used for purchase within 10–14 business days

  1. Governing Law

This Policy is governed by the laws of  Australia.

If you are located elsewhere, you may also have rights under your local consumer protection and e-commerce laws.